Privacy Policy

PRIVACY POLICY

Effective Date: 28/11/2025
Company Name: Vayleu Brands Limited
Website: www.vayleu.com
Jurisdiction: India

1. Introduction

Vayleu Brands Limited (“VAYLEU”, “we”, “us”, or “our”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access or use our website and services.

By using www.vayleu.com, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our website.

2. Information We Collect

We collect personal and non-personal information to deliver services effectively, enhance user experience, and improve our platform.

Personal Information

We may collect the following details during registration, purchase, or contact:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment-related details (processed securely through third-party gateways)

Non-Personal Information

This includes data such as:

  • Browser type

  • Device information

  • IP address

  • Cookies and usage patterns on our website

3. How We Use Your Information

Your personal data may be used for:

  • Processing and fulfilling orders

  • Communicating order updates and promotions

  • Improving website performance and user experience

  • Handling support requests, returns, and queries

  • Preventing fraudulent activities

  • Complying with legal obligations

We may sell or rent your personal information to any third party.

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance browsing experience

  • Remember user preferences

  • Analyze website traffic and performance

Cookies may be disabled from browser settings, but this may affect website functionality.

5. Sharing of Information

Your information may be shared only with:

  • Courier partners for delivery

  • Payment gateways for secure transactions

  • Service providers who support website operations

These third parties are obligated to protect your information and cannot use it for any other purpose.

6. Data Security

We take appropriate technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Loss, misuse, or alteration

  • Data breaches

However, no online system is fully risk-free. Users are encouraged to maintain strong password hygiene.

7. Payment Security

All online payments made on www.vayleu.com are processed via secure, industry-standard payment gateways. VAYLEU does not store or access your full payment details, such as debit/credit card numbers or UPI PINs.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or content. Users should review those policies before interacting with such sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

10. User Rights

You may request:

  • Access to the personal data we hold

  • Updates or corrections to your information

  • Deletion of your account (subject to legal or transactional requirements)

To exercise these rights, contact us using the information below.

11. Changes to This Policy

VAYLEU may update this Privacy Policy at any time. Revised policies will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of these changes.

12. Contact Information

For privacy-related concerns or queries, contact:

Email: hello[at]vayleu[dot]com
Address: Shop No. 8, Karan Vihar, Karnal, Haryana 132001
Company Name: Vayleu Brands Limited